These Terms & Conditions govern your use of trueessence.space and the services operated by James Godwin (“we”, “us”, or “our”). By accessing or using this website or related services, you agree to these terms.

1. Services provided

We provide access to a digital subscription service, the True Essence Sanctuary: a daily practice of short reflections, guided practices, private journaling, and optional reflective dialogue with an AI-based guide.

All services are delivered digitally through this website.

2. Nature of the services

The services offered are educational and experiential in nature.

They are not medical, psychological, psychiatric, therapeutic, counselling, religious, financial, or legal services, and are not a substitute for professional care or advice.

Users are responsible for how they engage with and apply the content and experiences provided.

3. Eligibility

You must be at least 18 years of age to create an account or use paid services unless otherwise stated.

By using the services, you confirm that you are legally able to enter into a binding agreement.

4. Accounts and access

Access to certain services requires creating an account.

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

We reserve the right to suspend or terminate access if these terms are violated.

5. Practice reminder emails

We may send non-essential practice-support reminder emails to help you return to your practice. These reminders are on by default and can be disabled at any time from your Profile or via the unsubscribe link in any reminder email.

Reminders are provided as a convenience. They are not guaranteed to be delivered and should not be relied on as the only way to continue your practice.

Reminder emails are not medical, psychological, therapeutic, or professional advice.

6. Subscriptions and billing

The Sanctuary is offered on a subscription basis, with an optional one-time lifetime purchase. Every new account begins with a free trial covering the first seven days of practice; no payment is taken during the trial.

Subscription details, pricing, and billing frequency are clearly presented at the time of purchase.

Payments for subscriptions and purchases made through trueessence.space are processed by Paddle.com Market Ltd. (“Paddle”). Paddle is the merchant of record for those transactions and handles payment processing, applicable tax, and billing-related customer support.

By subscribing, you authorise recurring charges according to the selected plan until cancelled. You may cancel through your Profile or Paddle’s customer portal.

7. Intellectual property

All content provided through this website and services, including written materials, structure, and design, remains the intellectual property of James Godwin unless otherwise stated.

Content is provided for personal, non-commercial use only and may not be copied, distributed, or resold without prior written permission.

8. User content

Any written reflections or content you enter into private reflection spaces remain your personal content.

You grant us a limited right to store and process this content solely for the purpose of providing the service. We do not claim ownership of your reflections.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for any direct or indirect loss, damage, or harm arising from the use of this website or services.

Use of the services is at your own discretion and responsibility.

10. Availability and changes

We aim to provide continuous access to services but do not guarantee uninterrupted availability.

We reserve the right to modify, suspend, or discontinue any part of the services with or without notice.

11. Termination

We may terminate or suspend access to services if these Terms & Conditions are breached.

Users may cancel subscriptions in accordance with the Refund Policy.

12. Governing law

These Terms & Conditions are governed by the laws of South Africa.

Any disputes shall be subject to the jurisdiction of South African courts.

13. Changes to these terms

These Terms & Conditions may be updated from time to time. Continued use of the services after changes are posted constitutes acceptance of the updated terms.

14. Contact information

Email: james@trueessence.space
Telephone: +27 68 603 8834